+971 58 598 9031
+971 58 598 9031

INTERPRETATION

1.1 The definitions in this clause apply to these Terms and each Contract:

  • Additional Services: any services that Code Premium General Warehousing LLC, in its absolute discretion, considers for any reason to fall outside of the Services.
  • Charges: any applicable servicing fee indicated on the Website and payable by the Customer for the supply of any or all of the Services and/or Additional Services in accordance with any Contract. Check In Procedure: mean internal inspection of Items collected followed by a written notification. Collection Date: shall be the first date on which Garments are collected for storage. Contract: means each contract (including any schedules to the contract) entered into between us and you from time to time, together with any Order (if it is accepted by us in accordance with clause 2.4) and these Terms.
  • Commencement Date: in relation to a Contract, the Collection Date or, if earlier, the date on which Code Premium General Warehousing LLC provides any other Services to the Customer pursuant to the Contract. Customer or you: the person to whom Code Premium General Warehousing LLC is providing any Services. Force Majeure Event: shall have the meaning set out in clause 12.
  • Home Address: your residential address as notified by you to Code Premium General Warehousing LLC in writing and as accepted by us in writing.
  • Item: means any item in relation to which Code Premium General Warehousing LLC has agreed to provide the Services under this Contract.
  • Order: your request sent to us any of the individual Services contained within the Services List, which will be accepted or rejected in accordance with clause 2.4.
  • Services: the Services that we are providing to you as set out in a Contract, together with any Additional Services that Code Premium General Warehousing LLC has agreed to provide.
  • Terms: these terms and conditions.
  • Barcode: the unique number and bar code allocated to each Garment during the Check In Procedure. Code Premium General Warehousing LLC, we or us: Code Premium General Warehousing LLC Limited, and having its registered office at: shall mean the meaning set out in the Schedule hereto.
  • Website: the website controlled and/or owned by Code Premium General Warehousing LLC, with URL www.thecode.ae, that operates in relation to the Services and Additional Services, including any additional or replacement website which Code Premium General Warehousing LLC may operate from time to time in connection with the services referred to in a Contract.
  • Mobile Application: means the software application developed, owned, and/or operated by Code Premium General Warehousing LLC, whether accessed via iOS, Android, or any other mobile operating system, that enables Customers to view, manage, and request Services or Additional Services in relation to their Items, receive notifications, and interact with Code Premium General Warehousing LLC’s platform and systems. Use of the Mobile Application is subject to these Terms and any additional terms and policies incorporated within the application itself.

Terms and conditions with regard to the Services and Additional Services indicated on the Website shall be considered as an integrated part of the Terms.

1.2 Headings do not affect the interpretation of these Terms.
1.3 Writing or written includes e-mail.

BASIS OF THE SERVICE

2.1 Please ensure each Contract is complete and accurate before committing. If you believe there’s a mistake, request changes in writing our authorised employees or agents must make statements in writing for them to bind us, aligning with Articles 197 of Federal Law No. 5 of 1985 UAE Civil Transactions Law
Please read and understand these Terms and the Contract before signing. Once signed, the Contract (including these Terms) becomes binding, per Article 130 of Federal Law No. 5 of 1985 UAE Civil Transactions Law on offer, acceptance, and formation of contracts.
2.2 Any samples, descriptions, drawings, brochures or Website content are for illustrative purposes only and do not form part of the Contract, reflecting the distinction between an invitation to treat and a binding offer under Articles 134 of Federal Law No. 5 of 1985 UAE Civil Transactions Law.
2.3 If any part of these Terms conflicts with a term in a specific Contract or Order, these Terms take precedence, in line with the principle of contractual freedom and Article 206 of Federal Law No. 5 of 1985 UAE Civil Transactions Law allowing parties to stipulate priority terms within permissible bounds.
2.4 Your submission of an Order constitutes a contractual offer. We accept by fulfilling the Order or written confirmation, in accordance with Articles 130–132 of Federal Law No. 5 of 1985 UAE Civil Transactions Law defining offer and acceptance.
2.5 We will assign contract and order numbers, which you must quote in all related correspondence for clarity and traceability under UAE practice.
2.6 If you modify or cancel an Order after it’s received, you agree to cover our incurred costs in fulfilling or amending it, no unilateral rescission after legal formation, and pursuant to Article 267 of Federal Law No. 5 of 1985 UAE Civil Transactions Law
it is prohibited to unilateral modify this contract without mutual consent of both parties
2.7 We reserve the right to update any Contract Terms to reflect changes in market practices, technologies, pricing, or applicable UAE laws. You will be subject to the version in effect at the time you place each Order unless mandatory legal or regulatory changes require retroactive application.

QUALITY OF THE SERVICES

3.1 Unless prevented by a Force Majeure Event (as defined under Article 273 of Federal Law No. 5 of 1985, the UAE Civil Transactions Law, we warrant that our Services will:
3.1.1 materially conform to their contractual description;
3.1.2 be performed with reasonable care, skill, and due diligence, as mandated by Article 246 of Federal Law No. 5 of 1985, the UAE Civil Transactions Law, which also imposes an implied duty of good faith and fair dealing in performance
3.1.3 be fit for any specific purpose communicated and accepted by us;
3.1.4 be free from material defects in design, materials, or workmanship; and
3.1.5 comply with applicable standards under Federal Law No. 15 of 2020 on Consumer Protection, including those relating to the quality and safety of services
3.2 This warranty is in addition to any rights you may have under UAE consumer protection law—including the right to have non-conforming services repaired, replaced, or refunded under Article 10 of Federal Law 15/2020.
3.3 These Terms also apply to any replacement or remedial Services provided as a result of defective or non-conforming original Services.
3.4 You must furnish all necessary information and instructions accurately and in good time, in line with the implied obligation of good faith performance under Article 246.
3.5 If you fail to provide such information or it is incorrect, incomplete, or unclear, we may, at our discretion, suspend or cancel the Services (in whole or in part) upon written notice. We may also charge a reasonable fee to cover any additional work or costs incurred, reflecting the principle of compensation for consequential losses as set out in Article 390 of Federal Law No. 5 of 1985, the UAE Civil Transactions Law.
3.6 The Services are intended solely for domestic and private use unless otherwise expressly stated in writing. Unauthorised commercial use may result in termination under Article 267 of Federal Law No. 5 of 1985, the UAE Civil Transactions Law which prohibits unilateral variation or cancellation without consent.

PROVISION OF SERVICES

4.1 We will supply the Services or Additional Services to you from the date we receive payment of the first invoice in cleared monies in the bank account nominated in writing by us in relation to the Services or Additional Services in question.
4.2 Subject to clauses 2.4 and 4.1 you may place an Order in relation to the Services at any time throughout the duration of the Contract.
4.3 After an Order is accepted by us, we shall provide you with those individual services as requested in the Order, subject to further provisions of the Contract.
4.4 We are not obliged to provide the Services or Additional Services (or any part of the Services or any part of the Additional Services) in relation to:
4.4.1 jewellery;
4.4.2 stolen goods or materials;
4.4.3 hazardous or toxic materials or substances;
4.4.4 Items that are considered by us, in our sole and absolute discretion, to be dangerous;
4.4.5 goods or materials that are illegal to store or transport without a licence;
4.4.6 Items that are considered by us, in our sole and absolute discretion, to be rare and highly valuable;
4.4.7 any Item that we consider, in our sole and absolute discretion, to be unsuitable for any reason; and/or
4.4.8 any Item to be delivered to or collected from an address that we deem, in our sole and absolute discretion, as being unsuitable for any reason.
4.5 You are entitled at any time to instruct us to provide you with further services to the Services. Such instruction shall constitute an offer by you to purchase further services from us in accordance with the relevant Contract. The instruction will be deemed accepted when we issue a written acceptance of the instruction specifying the additional charges payable in respect thereof. We may in our absolute discretion designate any request for further services as a request for Additional Services and you will be responsible for paying additional costs for the provision of such Additional Services at our charges from time to time applicable to the provision of such
Additional Services. We reserve the right to refuse to provide any further services or any Additional Services.
4.6 Subject to Clause 2.7 and 13, the Services (other than Services which are one-off in nature) will be supplied for a minimum period applied to such Services and thereafter until otherwise terminated in accordance with the Contract. Additional Services may be supplied for an agreed period of time within the Contract period.
4.7 We will use reasonable endeavours to supply and complete the Services or Additional Services on time but you accept that there may be delays for various reasons. In the case of such delays, and subject to clause 12, we will complete the Services or Additional Services as soon as reasonably possible. Time will not be of the essence for performance of the Services or Additional Services by us and we shall have no liability for failing to provide the Services or Additional Services or making a delivery by any date stipulated by you.
4.8 We may have to suspend the Services or Additional Services for no more than 10 working days if we have to deal with technical problems (including any IT or internet problems or disruption), or to make improvements to the Service or Additional Services. Where it is reasonably practicable to do so we will let you know in advance where this occurs, unless the problem is urgent or an emergency.
4.9 Following the Check-In Procedure, Code Premium General Warehousing LLC shall provide the Customer with access to a secure online account on the Website or Mobile Application to manage, view, and update the status of stored Items.

CUSTOMER OBLIGATIONS

5.1 You agree and warrant that:
5.1.1 any information you provide is complete and accurate;
5.1.2 you are the owner of the Items or you are authorised to deal with the Items
as if you are the owner;
5.1.3 you shall notify to us in writing of any Items that are of particularly high financial value, of sentimental value and/or require specialist storage, transportation or handling requirements prior to collection (any such arrangements shall require our prior agreement);
5.1.4 you shall indicate in writing to us those persons who are authorised to deal with or accept delivery of, the Items on your behalf (the “Authorised Persons”). Only those Authorised Persons will be permitted to deliver or collect the Items. Due to our security requirements, no persons are permitted access to the storage area on on behalf of a Customer.
5.1.5 you shall notify us in writing of any faults or damage to any Items prior to collection;
5.1.6 you shall ensure that all pockets or compartments of each item, as may be appropriate, are empty prior to collection. We shall not be responsible for any items left in any pockets or l compartments in any items or any items on or in any iutems that have not been brought to our attention prior to collection.
5.1.7 you shall cooperate with us in relation to the provision of the Services, such cooperation to include but not be limited to, allowing enough space and time for our representatives to perform the Services or Additional Services at your premises, pack the Items, inspect the Items, photograph the Items and if necessary provide electricity and internet access;
5.1.8 you shall provide us, our employees, agents, consultants, sub-contractors or representatives with access to your premises at your Home Address and any other facilities as may be reasonably required by us to perform the Services or Additional Services; and
5.1.9 you shall promptly provide us with the Items and such other information and materials that we may require to provide you with the Services or Additional Services.
5.1.10 you shall arrange adequate insurance cover for the goods submitted for removal transit and/or storage, against all insurable risks as our liability is limited under clause 10.2.2.1
5.1.11 you shall pay for any cost involved in obtaining documents, permits, permissions, licences, customs documents necessary for the removal to be completed.
5.1.12 you shall pay for any parking, meter suspension or associated charges incurred by us in carrying out the work.
5.2 You will provide us with accurate delivery details and notify us in writing of those persons into whose custody we may consign any Items upon delivery. We shall not be liable if you or any Authorised Persons are not available to take delivery on your behalf. If you or any such Authorised Person is not available to take delivery or any delivery details are incomplete or inaccurate we shall not be obliged to take any action other than to return the Items to storage, at your cost, but any such further action that we at our own reasonable discretion do take will be deemed to be Additional Services in respect of which you will be liable to meet our charges.
5.3 If our performance of our obligations under the Contract is prevented or delayed (1) by any act or omission by you, (2) by your failure to perform any obligation, (3) by us complying with your instructions and/or (4) as a result of information you have provided to us (“Customer Default”):
5.3.1 we shall, without limiting our other rights under the Contract have the right to suspend performance of the Services or Additional Services in question until you remedy the Customer Default;
5.3.2 we shall be entitled to rely on the Customer Default to relieve us from the performance of any of our obligations to the extent that the Customer Default prevents or delays our performance of our obligations;
5.3.3 we shall not be liable for any costs or losses sustained or incurred by you arising directly or indirectly from our failure or delay to perform any of our obligations; and
5.3.4 you will reimburse us on written demand for any reasonable costs or losses that we sustain or incur arising from the Customer Default.

INTELLECTUAL PROPERTY RIGHTS

6.1 All copyright, industrial design rights, trademark rights, database rights, and other intellectual property rights (collectively, “IPR”) in any materials, documents, photographs, digital content, or other outputs we produce for you, including content published on our website or created in connection with the Services, shall remain the exclusive property of Code Premium General Warehousing LLC. This is pursuant to:

  1. Federal Decree-Law No. 38 of 2021 on Copyrights and Neighboring Rights grants authors and right‐holders exclusive economic rights in creative works and
  2. Federal Law No. 11 of 2021 on the Regulation and Protection of Industrial Property Rights protects industrial designs and trademarks.

6.2 Upon our request, and at our expense, you shall take all necessary actions and execute any documents to confirm our ownership of such IPR and assist in its registration, protection, enforcement, or commercialization in the UAE or internationally. This includes cooperating with filings at the UAE Ministry of Economy (for industrial property) or Ministry-authorized authorities for copyright registration .
6.3 You may not use, reproduce, adapt, distribute, display, or commercially exploit any materials referenced in clause 6.1 without our prior written consent. Violation of our IPR may result in enforcement proceedings, including:

  1. Summary orders under Article 35 of Federal Decree‑Law 38/2021 e.g., seizure or suspension, and
  2. Civil or criminal penalties, including fines and imprisonment, in accordance with Articles 39–40 of Federal Decree‑Law 38/2021  penalties for unauthorized use or commercial exploitation

PRICE AND PAYMENT

7.1 The Servicing Fee shall be payable on a recurring monthly basis as specified in the Contract Particulars. Payment for Additional Services shall be invoiced and payable as separately agreed. Payment obligations continue throughout the contract duration and any renewal terms unless properly terminated in accordance with Clause 13.5.
7.2 Unless otherwise stated, prices listed include VAT. If the rate of VAT changes between the date of the Order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Services in full before the change in the rate of VAT takes effect.
7.3 The Servicing Fee shall be invoiced and payable in cleared funds no later than seven (7) calendar days prior to the scheduled Service date, unless otherwise expressly agreed in writing. Charges for Additional Services such as dry-cleaning, alterations, or international deliveries shall be invoiced and payable as mutually agreed. Prepayment prior to service provision ensures scheduling certainty, consistent with Article 130 of Federal Law No. 5 of 1985 UAE Civil Transactions Law regarding performance certainty after contract formation.
7.5 Without limiting any other remedies or rights that we may have, if you do not pay us on time, we reserve the right to cancel or suspend our performance of the Services or Additional Services or any other outstanding Order until you have paid the outstanding amounts.
7.6 If any invoice remains unpaid for a period of more than two months from the due date for payment, we reserve the right to sell any Item belonging to you or under our control having given you at least 14 days’ written notice to your email address specified by you for your online account and to apply the proceeds of such sale against the balance of any amount that you owe us. You will indemnify us for and against any costs, claims or proceedings resulting from such sale. Any excess monies recovered shall be distributed to you.
7.7 Clause 7.4, clause 7.5 and clause 7.6 shall not apply for the period of the dispute if you dispute the payment owing in good faith and let us know within 10 days after you have received the invoice that you dispute it.
7.8 We shall be entitled to charge you for any out of pocket expenses, costs and expenses that are reasonably required for the provision of the Services or Additional Services, which expenses include, without limitation, expense relating to pick up and delivery and courier charges.
7.9 Any Charges are not refundable (in whole or in part) under any circumstances, other than as expressly specified in the relevant Contract.
7.10 The Servicing Fee shall be payable in advance at least seven (7) calendar days prior to the date on which the applicable Services are scheduled to be provided. Charges for Additional Services, including but not limited to dry-cleaning, international delivery, and alterations, shall be payable as separately agreed between the parties in writing.
7.11 Payments may be made via bank transfer, credit or debit card, or PayPal. Bank account details for wire transfers will be provided on the invoice. The Customer shall ensure that the Contract Number is referenced in all payment instructions.

PICK UP AND DELIVERY OF ITEMS

8.1 You authorise us to engage a reputable third-party courier for pick-up and delivery of Items outside and within the UAE where our own logistics are unavailable. Deliveries within the UAE may be conducted by Code Premium General Warehousing LLC representatives at our discretion.
8.2 We will confirm in writing which courier is appointed and provide access to their carriage terms, which govern the delivery. The carrier’s liability is governed by Articles 304–309 of Federal Law No. 18 of 1993 Commercial Transactions Law, and any applicable Federal Decree‑Law No. 50 of 2022, meaning the carrier is responsible from receipt until delivery, except where loss/damage is due to force majeure, inherent defects in the Items, or fault of the consignor or consignee, unless fraud or gross fault is shown.
8.3 We will use reputable couriers and, where available, provide tracking. However, we disclaim liability for delays or loss due to courier acts, customs clearance issues, or force majeure, consistent with Articles 308–309 that render exclusion clauses invalid unless fraud or gross fault is proven.
8.4 You may request that Code Premium General Warehousing LLC’s staff handle collection or delivery directly within the UAE. Requests must include special requirements and be in writing. We may charge extra and will confirm in writing before proceeding. Scheduled timings are estimates and may be affected by force majeure or traffic delays, in line with Article 307 conditions and Article 273 Civil Transactions Law.
8.5 Pick-ups and deliveries are available primarily within the United Arab Emirates. Any requests for international delivery or collection outside the UAE will be subject to additional Charges based on destination, customs regulations, nature and quantity of the Items, and any further requirements. The Parties acknowledge that special arrangements for pick-ups and deliveries outside standard operational areas shall be agreed upon in writing prior to service. These arrangements reflect the contractual autonomy recognized under Article 246 of the UAE Civil Transactions Law.

CONFIDENTIALITY

9.1 Subject to clause 9.4, each party shall treat all information received or obtained in relation to the Contract as confidential, including:
9.1.1 The terms, pricing, and business specifics of the Contract; and
9.1.2 All business, technical, financial, or personal data belonging to the other party (“Confidential Information”).
9.2 Each party must apply appropriate technical and organisational safeguards to protect Confidential Information from unauthorised access or disclosure, in line with Article 7 of Federal Decree‑Law No. 45 of 2021 (PDPL), which mandates controllers to implement measures proportionate to the risks‐involved.
9.3 Confidential Information may only be used to fulfil obligations under the Contract. Any other use or disclosure is prohibited, except as outlined in clause 9.4.
9.4 Disclosure is permitted if:
9.4.1 required by UAE law or order of a UAE court/regulatory body;
9.4.2 made to professional advisers, auditors, or bankers subject to confidentiality obligations;
9.4.3 already public through no breach by the disclosing party; or
9.4.4 approved by the other party in writing.
9.5 These confidentiality obligations survive the termination or expiry of the Contract and remain effective for at least five (5) years thereafter, or longer if required under UAE law.
9.6 Code Premium General Warehousing LLC acknowledges the premium placed by its clientele on discretion and privacy, and reaffirms its commitment to safeguarding all personal and service-related information in accordance with Clause 9 and applicable UAE data protection legislation.

LIMITATION OF LIABILITY

10.1 Subject to clauses 10.2 and 10.3, neither party shall be liable for losses unless those losses are a direct and foreseeable result of the breach, in line with the causation principles under UAE Civil Transactions Law
10.2 Subject to clause 10.3:
10.2.1 Neither party will be liable for the following indirect or consequential losses:

  1. loss of profit or business opportunity,
  2. loss of revenue or contracts,
  3. loss or corruption of data,
  4. loss of goodwill or reputation,
  5. emotional distress,
  6. losses suffered by third parties.

10.2.2 Our total liability to you for damage to or loss of Items is capped at AED _____________per Item, or the Item’s actual market value whichever is less and an aggregate cap of AED _______________across all Items. The value is to be determined reasonably based on market evidence, consistent with the compensation framework in Article 390 Federal Law No. 5 of 1985 UAE Civil Transactions Law.
10.2.3 “Actual value” means the fair market value of the Item at the time of damage, established reasonably and documented.
10.2.4 We are not liable for losses or disputes arising from third-party services (e.g., logistics, dry-cleaning), including: the quality, timeliness, or reliability of such services or data.
We will use reasonable care in selecting third parties but disclaim liability for their acts or omissions, unless attributable to our own gross negligence or wilful misconduct under Articles 304–309 of the Commercial Transactions Law.
10.3 Nothing in this clause limits or excludes liability for:
10.3.1 death or personal injury caused by our negligence;
10.3.2 fraud or fraudulent misrepresentation (prohibited under Federal Decree-Law No. 31 of 2021);
10.3.3 liability that cannot be excluded under UAE consumer protection law (Federal Law No. 15 of 2020);
10.3.4 any liability which UAE law prohibits from exclusion or limitation (e.g., wilful misconduct).
10.4 We do not directly provide dry‑cleaning services. If we facilitate third-party dry‑cleaning on your behalf, it remains governed by that third party’s terms. We accept no liability for any failures except to the extent caused by our own negligence.
10.5 In disputes about the condition of Items, the documented state at Check-In is conclusive evidence, unless you can demonstrate otherwise.
10.6 Except where expressly stated, all warranties and conditions under UAE law are excluded to the fullest extent permitted.
10.7 We assume liability for Items only once they’ve been received, catalogued, and officially checked in.
10.8 This limitation clause survives the termination or expiry of the Contract.

INSURANCE

11.1 You are advised to verify that your home, contents, or specialist insurance covers your Items while in our possession, or while handled by couriers, dry‑cleaners, or other third‑party service providers. We do not assess or recommend insurance products. However, upon request, we can introduce you to licensed insurance brokers in the UAE, regulated under Federal Decree-Law No. 48 of 2023 (the new Insurance Law), who can help tailor your coverage based on your requirements .
11.2 We will carry insurance to cover our liability for loss or damage to your Items in our custody; however, this coverage is limited to AED ______________ per Item (or actual market value, if lower) pursuant to Article 390 of the UAE Civil Transactions Law. You expressly acknowledge and agree that such limited coverage applies and that you are responsible for securing any additional insurance coverage you may require through independent arrangements. Upon request, we may provide introductions to licensed insurance brokers in the UAE for this purpose.
11.3 To process a claim:
11.3.1 You must present documentary evidence showing the Item is irreparably damaged (i.e., unwearable or unusable);
11.3.2 Our insurer must approve the claim in accordance with the insurer’s claims procedures.
Claims will be administered in accordance with Article 386 of Federal Law No. 5 of 1985 UAE Civil Transactions Law which allows compensation when specific performance is impossible) and Article 390 Federal Law No. 5 of 1985 UAE Civil Transactions Law allowing contractual limit of liability) of the Civil Transactions Law. We are not liable for claims denied due to insurer exclusions, valuation differences, or incomplete documentation beyond our control.
11.4 Code Premium General Warehousing LLC maintains limited insurance coverage in respect of loss or damage of Items in our possession, as detailed in this Clause. However, this coverage does not constitute full value insurance. Customers are strongly encouraged to review their personal insurance policies to confirm adequate coverage. Upon request, Code Premium General Warehousing LLC may introduce the Customer to licensed insurance brokers regulated in the UAE to assist in arranging additional coverage.

EVENTS OUTSIDE OUR CONTROL

12.1 We will not be liable or deemed in breach of this Contract for delays or failure to perform our obligations caused by events beyond our reasonable control (“Force Majeure Event”)—as defined in Article 273(1) of Federal Law No. 5 of 1985 UAE Civil Transactions Law.
12.2 Force Majeure Events may include, without limitation:
12.2.1 labour strikes, industrial action, or lockouts;
12.2.2 civil unrest, riots, war (declared or undeclared), invasion, or terrorism;
12.2.3 fire, explosion, flood, storm, earthquake, epidemic, pandemic, or other natural disasters;
12.2.4 disruption to transport or logistics, including rail, sea, air, or road networks;
12.2.5 interruptions to telecommunications or internet services.
12.3 If a Force Majeure Event occurs:
12.3.1 For complete impossibility under Article 273(1) of Federal Law No. 5 of 1985 UAE Civil Transactions Law, the affected obligations are extinguished and the Contract is automatically cancelled.
12.3.2 For partial or temporary impossibility under Article 273(2) of Federal Law No. 5 of 1985 UAE Civil Transactions Law. only the affected part is extinguished, and performance of the remaining obligations may continue; the non-impacted party may, however, choose to cancel the entire Contract.
12.3.3 We shall notify you promptly of the Force Majeure Event and take reasonable steps to mitigate its effects and resume performance as soon as practicable.
12.3.4 If the Force Majeure Event makes performance impossible or impracticable and persists such that it extinguishes performance, either party may treat the Contract as terminated in line with Articles 273 and 287, without liability for non-performance .

TERMINATION

13.1 Subject to all other rights under this Contract and Federal Law No. 5 of 1985 (Civil Transactions Law):
13.1.1 Either party may terminate this Contract immediately by written notice if the other materially breaches and fails to remedy within ___________ calendar days of a formal notice citing the breach and stating intent to rescind.

13.1.2 We may also terminate the Contract immediately upon written notice to you or your legal representative if:

  1. You pass away, or due to illness or mental or physical incapacity become unable to manage your affairs;
  2. You fail to pay any due amount by its due date;
  3. You are declared insolvent or bankrupt by a UAE court under Federal Decree-Law No. 9 of 2016 on Bankruptcy.

13.2 Either party may terminate the Contract with thirty (30) days’ prior written notice, subject to the following refund terms:
13.2.1 If terminated within ___________ days of the Commencement Date (or any anniversary) and no Services have been provided, you will receive a full refund of prepaid Charges.
13.2.2 If Services have commenced, you will receive a 50% refund of prepaid periodic Charges.
13.3 Termination does not affect accrued rights or obligations, including our right to recover any outstanding payments.
13.4 Without prejudice to other remedies, we may suspend Services if any payment remains overdue beyond agreed terms.
13.5 Subject to clause 7.6 and 13.6, upon termination we will arrange return of all your Items within twenty-one (21) days, at your cost unless termination was due to our breach, in which case we will bear return costs.
13.6 In accordance with Article 414, we may retain Items until all outstanding invoices are paid in full
13.7 Upon termination for any reason:
13.7.1 You must immediately pay any outstanding invoices, including those issued post-termination.
13.7.2 Termination does not affect any accrued rights or remedies.
13.7.3 We will erase your specific personal data (excluding anonymized data) within ninety (90) days, unless you instruct otherwise.
13.7.4 Provisions intended to survive termination including confidentiality, liability, and dispute resolution will remain fully effective.
13.8 This Contract shall renew automatically on each anniversary of the Commencement Date unless either party provides written notice of its intent not to renew at least one (1) month prior to such anniversary.

ASSIGNMENT

14.1 You may not assign or transfer any of your rights or obligations under this Contract without our prior written consent, such consent not to be unreasonably withheld.
14.2 You must provide us with a list of persons authorised to act on your behalf in relation to the Items (“Authorised Persons”). We will not accept instructions or requests from anyone other than you or such Authorised Persons.
14.3 We may subcontract or assign any or all of our rights and obligations under this Contract to a third party or agent without requiring further consent from you, provided that such assignment does not materially reduce the quality of the Services or prejudice your rights under the Contract.

NOTICES

All notices required under this Contract shall be in writing and sent via email or registered courier to the respective party’s last known address or email address as specified in the Contract.
15.1 Notices sent by email shall be deemed received 24 hours after the time of sending, provided no bounce-back or delivery failure notification is received.
15.2 Notices sent by registered couriers shall be deemed served three (3) business days after dispatch, in line with standard UAE civil procedure.
In case of disputes, evidence of sending to the correct address or email as recorded in the Contract shall be deemed sufficient proof of service

DATA PROTECTION

16.1 We will process your personal data solely in line with our privacy policy and in compliance with Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and its Executive Regulations. Before commencing any processing, we will inform you of:

  1. the purpose of processing,
  2. who we share your data with (inside or outside the UAE), and
  3. the safeguards used when transferring data abroad, as required under Article 5 of Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL)

16.2 You expressly consent to our lawful collection, processing, and storage of your personal data for the purposes of performing the Services, in accordance with Article 4 of Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) , which states that processing is lawful where necessary to fulfil a contract or based on clear, specific consent. You warrant that your data is accurate, complete, and updated as required under Article 5 of Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) .
16.3 You authorize Code Premium General Warehousing LLC to share personal information about you and your Items with our employees, agents, data processors, and subcontractors, strictly to facilitate provision of Services. We ensure such sharing is limited, secure, and accompanied by appropriate contractual and technical safeguards, as mandated under Articles 7 and 8 of Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

GENERAL

17.1 If any provision of the Contract is found to be invalid, unlawful, or unenforceable by a competent UAE court or authority, such provision shall be severed only to the extent necessary and shall not affect the validity and enforceability of the remaining provisions
17.2 No failure or delay by either party in enforcing any of its rights under this Contract shall be deemed a waiver of such rights or of any other provision. A waiver shall be valid only if expressly confirmed in writing by the waiving party.
17.3 Unless otherwise agreed in writing, a person who is not a party to this Contract shall have no rights to enforce any of its terms under any third-party rights doctrine, consistent with UAE contractual principles.
17.4 This Contract and any documents expressly referred to in it constitute the entire agreement between you and Code Premium General Warehousing LLC and supersede any prior written or oral agreements, negotiations, or discussions relating to its subject matter.
17.5 Both parties confirm that in entering into this Contract they have not relied on any representation or warranty that is not expressly included in the Contract, and neither party shall have any claim for innocent or negligent misrepresentation not expressly set out herein.
17.6 Nothing in this Contract shall be construed to establish any partnership, joint venture, or employment relationship between the parties. Neither party shall act or hold itself out as an agent of the other unless explicitly authorised in writing.
17.7 This Contract (including any non-contractual obligations arising out of or in connection with it) shall be governed by and construed in accordance with the laws of the United Arab Emirates. The courts of the Dubai Courts (or the DIFC Courts, if mutually agreed in writing) shall have exclusive jurisdiction to resolve any disputes arising under or in connection with this Contract. Code Premium General Warehousing LLC does not accept orders from jurisdictions where such terms may be unenforceable.

Schedule 1

EXCLUSION OF LIABILITY

Code Premium General Warehousing LLC shall not be liable for any loss or damage to household goods caused by fire or explosion while in transit or storage. It is your sole responsibility to ensure that your household goods are adequately insured against such risks. We recommend obtaining suitable insurance coverage through a licensed insurer in accordance with Federal Law No. 6 of 2007 (Regulation of Insurance Operations).
Except in cases of our proven negligence or material breach of this Contract, we disclaim liability for any loss, damage, or failure to deliver or return household goods arising from:

  1. Goods stored in wardrobes, drawers, appliances, or any bundle, box, case, or container that was not both packed and unpacked by our representatives;
  2. Electrical or mechanical failure or derangement to any device, appliance, musical instrument, timepiece, computer, or similar equipment, unless there is visible and documented external physical damage;

Pre-existing defects or Items that are inherently defective, fragile, or unstable, whether disclosed or undisclosed at the time of collection.

If you instruct us not to complete unpacking at the time of delivery, despite our obligation to do so under the Contract, we will be deemed to have fulfilled our contractual unpacking obligations in full. We are under no further duty to return for unpacking at a later time unless separately contracted, which may incur additional costs.

In the event that reusable packaging or materials are left on site at your request and not returned within twenty-eight (28) days, we reserve the right to charge you a reasonable fee. Alternatively, we may arrange a collection of such packaging and materials at an additional cost to be confirmed in writing.

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